Mail Order Shopping Options

We have four ways for you to place an order

By Phone: Call us during our store opening hours shown below. This is the best way to receive help with footwear and clothing fittings, shipping information and so on 1-250-562-4047 or
Toll Free within
North America
at 1-800-809-9339
By E-Mail: Drop us an email and tell us what you are looking for, don't forget to mention size and colour if applicable. timberline@tlpg.com

By Fax:

If you chose to fax us with your order, please be sure to include a phone number or return fax number, as we may need to contact you. 1-250-562-4099
By Mail: Please ensure all pertinent information is included as for fax and for E-mail. Timberline Footfitters
1080 Victoria St.
Prince George, B.C. Canada
V2L 2L2

Taxes

GST (6% goods & services tax) is added to all orders in Canada.

PST (7% Provincial Sales Tax) is added to orders with British Columbia shipping addresses.

Shipping

We will ship by the means you select. Shipping costs are added to your invoice. Shipping charges by ground (post express) within continental North America is usually $18 to $20. Contact us about other shipping options.

Currency conversion

For orders from outside Canada our products are priced in Canadian Dollars. For convenience, we have provided the approximate US$ cost next to the product prices shown. These are approximate and based on the exchange rate the day that particular page was updated. Orders paid for by credit card will be converted automatically by your credit card provider and will be shown on your monthly statement. For daily currency conversions, go to x-rates.com

Store Opening Hours

Times shown are Pacific Standard/Daylight Time

Mon to Thurs 9:30am to 5:30pm Saturday 9:30am to 5:30pm

Fri 9:30am to 8:00pm

Sunday CLOSED

We are closed on most Canadian Statutory Holidays.

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